Professional Accounts Services Inc in 1359 East Margaret Avenue

Customer Reviews about Professional Accounts Services Inc:

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  I'd give ZERO stars if I could!! I received a call from them on a Saturday. I don't dodge calls so I answered, even though I was at work. I was honest with them about my financial situation and gave them an estimate on when I could pay on the account. I was then scolded and asked if I gave someone something for $XXX.XX wouldn't I want to be paid? I was threatened with legal fees and garnishment and was told it's probably not a good idea to put this off. I said well of course it's not a good idea and if I had the money I would pay the bill. The phone rep, Renee, then raised her voice at me and told me I had an attitude. I then tried explaining I was at work and it was not the best time to discuss the issue (trying politely to end the call) and she continued to yell at me over the phone before hanging up on me! I called back, because, ya know, I need to settle the debt... She again berated me for not paying my bill, told me I had an attitude problem (swear, I've never been told that before in my life!), told me she doesn't deserve it (my "attitude") just for doing her job because I owe a bill and hangs up on me again. I'm obviously not going to call them back and consolidate my past due balance with phone reps like that! Thank God for online banking!
  By Carie Kelsheimer, July 26, 2017
• ★ ☆ ☆ ☆ ☆
  They are horrible. I have had harassing calls. I know it's not easy being them and their job but they are rude and take things to the extreme. Make you feel worse than you already do having a debt.
  By Deidra Strickler, July 04, 2017
• ★ ☆ ☆ ☆ ☆
  For some reason my account was over to this PASI collection agency even though my account was less than 60 days old, paying in installments (taken automatically from my HSA) and current on payments. I called them several times to tell them my account was up to date. They told me over the phone "Yes your account is current". YET my husband received calls that the account was over due. In addition I received mail from them telling me they are a collection agency attempting to collect a debt. I was SO SICK of dealing with these people, paid off the debt and STILL was told I owe a balance. I called (after the balance was paid) and asked why I got the bill - they confirmed that I owe a zero balance, but nothing to show I paid it off. They told me "you have to request one". PASI sure can send the bills but you have ASK for a receipt to show you paid the balance!
  By Google User, May 11, 2017

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